Quality is a state of mind at JETLAQUE
JETLAQUE sees Quality as more than just a requirement imposed by the market, a matter of administrative certification or a mere commercial argument: it has chosen to make it an central integral part of its day-to-day operations.
To achieve this, with the highly professional help of HPC Consulting, the company has introduced a system of dealing with problems named “JPS” for “Jetlaque Problem Solving”.
This system allows the 3 organisational levels in the company (AWGs (Autonomous Work Groups, APUs (Autonomous Production Units) and Site) to report and resolve their own incidents on a day-to-day basis, without interfering with the work of the other levels.
Consisting of a set of daily and weekly rituals, visibility and display requirements regarding the problems that arise, escalation rules and problem solving tools, JPS enables us to resolve day-to-day issues without disrupting the organisation. The aim is ultimately to guarantee our customers’ consistent production quality.